Sales Associate - London, United Kingdom - JBC London
Description
Responsibilities:
- Meet & greet all customers entering the store and determine their needs and wants
- Act in a polite and friendly manner to ensure maximum quality of customer service
- Be willing to go the extra mile, to ensure the clients expectations are achieved
- Be a style advisor: Recommend merchandise based on individual requirements
- Advise customers on utilisation and care of merchandise
- Provide advice to clients regarding products or services
- Have excellent product knowledge; be able to explain the use and advantage of merchandise to customers
- Be confident when taking payments, follow all company's guidelines
- Assist in display of merchandise & inventory management
- Be a brand ambassador at all times
- Comply with company policies, procedures and instructions always
- Work towards reaching the store's target
- Build long term client relations
- Ensure the overall cleanliness and maintenance of the store
- Prepare and participate in team briefs
- Welcome all clients entering the store, offering the highest level of service
Essential Skills & Requirements:
- Fluent in English
- Previous experience in Luxury Fashion sales roles, with a strong knowledge of the industry
- High level of customer service
- Excellent communication skills, with the ability to communicate to a wide range of people
- Able to demonstrate a proactive approach
- Experience gained in working for luxury brands
- Ability to work autonomously as well as part of a team
- Proven experience in building and maintaining client relations
Job Types:
Full-time, Permanent
Salary:
£26,000.00 per year
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Yearly bonus
Work Location:
One location
Flextime
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