Parts Sales Advisor - Muir of Ord, United Kingdom - Scot JCB Group

Scot JCB Group

Verified Company

Muir of Ord, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a motivated individual to join our Parts team in Muir of Ord.

The role of Parts Sales Advisor will involve you selling to construction and agricultural businesses; whether they be existing, lapsed or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of JCB machines for repair, service or maintenance.

Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.

Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years.

We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire.

Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

This role involves:

Taking enquiries from customers across phone and counter
Looking up and identifying parts
Promote and sell parts to meet customer needs
Be involved in proactive telemarketing campaigns
Supply service department with parts as required
Assist in keeping the parts inventory orderly and up to date
Receive and check incoming shipments
Build and maintain customer relationships
Be involved in inventory management, invoicing and other admin tasks
Assisting the service department when required
Relevant experience within the plant industry, car industry or similar
The ability to prioritise tasks and work well under pressure
The ability to get on with all different types of people in a fastpaced environment
A good understanding of the importance of excellent customer service and building rapport with customers

Attention to detail

Flexible and positive attitude with an outgoing approach to work
Friendly and approachable manner so you can assist internal and external customers
This is not a reactive order taking role, you must be comfortable selling and upselling in a proactive manner face to face and by phone

In return you will receive:

Competitive salary, reviewed yearly
39hour basic working week and competitive overtime rates
Average holiday pay to reflect overtime worked
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Parts bonus scheme
Healthcare Cash Plan (company paid value of £1000)
Employee Assistance Programme (access to 6 free counselling sessions)
Access to high street discounts and savings through Perks
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
JCB inhouse training