Temporary Customer Service Co-ordinator - Waltham Abbey, United Kingdom - Deverell Smith

Deverell Smith

Verified Company

Waltham Abbey, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job details:

Posted
16 April 2024

Salary
£16 - £17 per hour + holiday pay

Location
Waltham Abbey

Job type

Temporary
Discipline
Property Sales, Lettings & Customer Care
Reference

1234567_

Contact Name
Elise Goldsmith

Job description:

I'm looking for a experienced Customer service Co-Ordinator to join my clients New Homes Customer Care team in Waltham Abbey.

As a co-ordinator, you will be covering plots and providing updates to customers within the warranty period.

This position is a - 8 month temp role.

You will join an award wining house builder as well as having a status as a UK top-five house builder with a five-star House Builders Federation customer satisfaction rating.

Whats in it for you?
- £16-17 P/H

Monday to Friday
Weekly Pay + Holiday Pay

Your responsibilities:

Keep purchaser's plot file information up to date.
Keep purchasers, Customer Service Manager, and Subcontractors up to date at all times as appropriate.
Record receipt of all purchaser's telephone calls and return a courtesy call on the same day.
Record dates of customer visits and log all defects identified.
Carry out all necessary calls in relation to the customer journey.
Carry out general administrative duties.