Pensions Administrator - Caithness-shire, United Kingdom - Equiniti

Equiniti

Verified Company

Caithness-shire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Management Level

H

Business Division:
Retirement Solutions

Business Function / Department:
Private Sector

Job Title:
Pension Administrator

Reporting to (Job Title):Eilidh Grant

Date:

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

We are
TRUSTED to deliver on our commitments,
COMMERCIAL in building long term value,
COLLABORATIVE in our approach and we
IMPROVE by continually enhancing our skills and services.

There has never been a better time to join EQ.

Core Duties/Responsibilities
Provide administration services to customers, working to agreed targets

To complete / check casework and provide feedbackResolving customer enquiries (oral and written)Drafting of non-standard correspondence in response to customer enquiriesPerforming and issuing pension calculations including manual calculations

Carrying out projects and adhoc activities, as determined by your Team Leader

Skills, Capabilities and Attributes

Excellent attention to detail and capable of following defined processes and procedures
Strong communication skills Strong desire to deliver exceptional customer serviceThe ability to develop positive and productive working relationshipsComputer literate with a willingness to learn a variety of systemsStrong numeracy and literacy skills
The desire to deliver exceptional customer service
The ability to develop positive and productive working relationships

What We Offer
-
Save For Your Future:

Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

-
All Employee Long Term Incentive Plan (LTIP)

Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

-
Health and Wellbeing

Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

-
Employee discounts