People Services Coordinator - Warrington, United Kingdom - Tradebe Environmental Services
Description
Tradebe are looking for a People Services Coordinator to work within our HR department based in Warrington.
As a People Services Coordinator your role will focus on providing a comprehensive and customer focused service for all first line People and administration duties.
Acting as a first point of contact for all centralised queries, this would typically include processes such as new starter and leaver administration, benefit administration, paternity/maternity queries, contract changes and updates to terms and conditions and absence.
You will work closely with the People Advisory and People Culture team to ensure all legislative and statutory deadlines are met and our people are fully supported to deliver their roles.
We offer:
- Up to £25,000 base salary
- Annual bonus
- 25 days holiday plus 8 bank holidays
- Pension
- Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
The person:
- A keen interest in HR and people operational processes with a focus on personal development
- Excellent attention to detail with strong communication skills gained from working within a similar environment or role.
- Excellent time management skills with an ability to manage one's own workload to a set standard of SLA.
- Able to forge strong working relationships with Stakeholders of all levels
- High level of IT confidence, including intermediate Excel skills
- Proactive approach to problem solving
- CIPD Level 3 (or working towards) desirable
- Experience working with HR and Payroll Database systems desirable
The role:
- Triage all incoming queries, through the People Services and Payroll mailbox, resolving queries to a preset SLA and escalating as required in line with the roles and responsibilities of the team.
- Provide an efficient internal service by adhering to preset service standards / SLA's with full support of management and internal service requirements
- Prepare and disseminate contractual and company correspondence such as contract amendment letters, references, mail merges, reports and any adhoc requests.
- Contribute to the successful processing of payroll within the preset monthly schedule of activity, ensuring all systems updates are accurate and consistent with monthly deadlines
- Assist with the payroll data processing and first line payroll queries. As well as checking monthly payroll reports to ensure data has been accurately processed.
- Support Managers and employees with employee requests such as Flexible working, maternity/paternity/adoption procedures and sickness absence recording.
- Support the integrity of people data within our HR systems
- Support the continuous improvement of the company's HR processes and procedures.
Salary:
£22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free parking
- Gym membership
- Life insurance
- Onsite parking
- Private medical insurance
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
Work Location:
In person
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