Service Administrator - Smethwick, United Kingdom - Portakabin

Portakabin

Verified Company

Smethwick, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a
Service Administrator to join our Portaloo Business at our site in Smethwick.

As a Service Administrator you will be primarily responsible for coordinating the allocation of our fleet of buildings for client sites across the midlands region which includes our range of modular toilet, shower and changing room buildings as well as added value products and services from across the Division.

You will work closely alongside our service and projects teams coordinating the delivery and management of service tasks and providing administrative support as necessary.

Role Details

Salary: £25,000 £29,000
Role base: Smethwick, B66 2LQ
Contract type: Permanent
Annual leave: 25 plus bank holidays

Role Responsibilities

Assist with the coordination and control of allocations working to planned costs and within agreed timescales.
Assist in providing an efficient after sales service to customers including the Divisional rectification process.
Communicate effectively with all Hourly Paid Colleagues, Subcontractors and Agency Labour to ensure clarification of tasks and correct booking of labour hours.
Assist in providing an efficient after sales service to customers including the Divisional rectification process.
Effectively use internal systems (e.g. SAP) to identify issues, record and analyse costs and provide reports.

Benefits & Opportunities

Option to buy 5 days of annual leave
Working flexibly principles
Contributory pension
Annual bonus scheme
A range of dedicated health and wellbeing services
Employee Assistance Program
A chance to give back to your community with an annual Volunteering Day Off
Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays)

We are looking for someone who has:

Experience with the coordination and planning of works ideally within a trade led/construction or related industry
Effective communication skills, previous experience liaising with customers over the phone and in person.
GCSE Maths and English at Grade 4 or above (or equivalent grade).
Solid understanding of various software packages including MS Excel and PowerPoint.

About Portakabin

As innovators in the science of building, we provide modular buildings for hire and sale, as well as supplying refurbished buildings and construction site accommodation.

We deliver building solutions for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction.

Portakabin remains in the ownership of the York based Shepherd family and now employs more than 1,750 people across ten European countries.