Warehouse Supervisor - Canvey Island, United Kingdom - First Fence

First Fence

Verified Company

Canvey Island, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

First Fence is a leading name in the Security and Temporary Fencing industry that provide the highest standard of service, at the best market price.

Our team of specialists are dedicated to meeting the needs and expectations of all of our customers.

As we are the only security fencing company to offer same day delivery within the UK, delivering optimum service through our dedicated sales, transport & systems development teams, it is no surprise we are one of the market leading companies in the security fencing industry.

The rapid pace of our growth has resulted in a sales increase in excess of 100% year on year since we were established in Burton-on-Trent in 2010.

Building on our success, we are continuing to develop avenues for new business opportunities. Having recently opened our sixth depot in Nottingham, we have ambitious plans for further growth and business expansion.

Our rapid growth means that we currently operate from six locations - our main head office in Swadlincote in the East Midlands, Tipton in the West Midlands, Nottingham, Canvey Island, Bristol, and Glasgow.

Position:

As a Warehouse Supervisor, your primary responsibility is to oversee the efficient operation and sustainable growth of the warehouse. You will lead a team, providing direction, support, and development opportunities to ensure the success of the business.

Your commitment to delivering exceptional service to customers will be evident in your daily actions, as you strive for excellence, drive change, and continually seek improvement.

Upholding operational policies, adhering to transport regulations, promoting health and safety, and effectively managing your team are essential aspects of your role.

While you play a vital role in achieving success, you will have the backing of a Depot Manager, Operations Manager, and Operations Director.

Close collaboration with these individuals, as well as with central teams such as Sales, Commercial, and People, will provide the support and resources necessary to excel in your position.

Requirements:

Here's What You Can Expect in Your Role as a Warehouse Supervisor:

Implementing a robust business strategy that supports positive growth, regularly reviewing and updating it to align with the budget.
Adhering to cost controls and achieving targeted profit growth in line with the sales plan.
Effectively utilising your depot and sales teams to support, develop, implement, and monitor the sales strategy.
Ensuring successful delivery of sales, cost management, transport profit, and overall profitability.
Handling customer inquiries or complaints in a professional and timely manner.
Leading your team to prioritise customer satisfaction and understand the importance of delivering excellence both locally and nationally.
Confidently coaching and developing your team to provide excellent service.
Building strong relationships and trust with customers, while also guiding your team to do the same.
Consistently delivering exceptional customer service by understanding their needs and providing the right range of products at accurate prices and with high quality.
Working closely with your teams to achieve excellence, with a strong focus on customer satisfaction.
Continually seeking new sales opportunities to ensure the ongoing growth of the warehouse.
Promoting a positive and productive work environment and fostering a highperformance culture within your team.
Ensuring legal compliance in the depot through adherence to transport legislation and operational requirements.
Maintaining efficiency through effective people management and setting performance expectations.
Delegating and supervising daily tasks, taking accountability for any issues or escalations.
Motivating and supporting the wellbeing and development of all direct and indirect reports.
Implementing HR processes and procedures fairly and consistently, including investigations, grievances, disciplinary meetings, performance management, and appraisals.
Overseeing culture change initiatives and process development.

A Few Things About You:

You have experience and can demonstrate successful sales strategy
You know your local and national competitors and how to confidently compete
You are confident and able to build relationships to increase customer accounts
You will have excellent logistics knowledge including transport legislation
Experience in leading and motivating your team
Knowledge or understanding of HR issues and managing performance
Experience of working to tight deadlines and meeting targets
Experience of working to KPI's, budgets, tight deadlines and targets
Understanding of working in an environment with daily changing workloads
You will thrive in a customer driven and fast paced environment
Confident with a fair and consistent approach to people management
Able to remain calm under pressure, communicate effectively at all levels and solve problems autonomou