Administrative Officer Swindon - Ministry of Justice

Ministry of Justice
Ministry of Justice
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Swindon, United Kingdom

2 weeks ago

Tom O´Connor

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Description

Administrative Officer Swindon

£21,775

Swindon:


AO Administrative Officer (Cash Office)

Proud to Serve. Proud to keep justice going.

Who Are We?
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement employs approximately 1,500 staff across 50 locations in England and Wales.

We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts.

Financial penalties include fines, costs, victim surcharge, and compensation to victims of crime. HMCTS takes the recovery and enforcement of financial impositions very seriously and remains committed to ensuring impositions are paid.

The courts will do everything within their powers to trace those who do not pay and use a variety of means to ensure the recovery of criminal fines and financial penalties.

Money can be deducted from an offender's earnings or benefits. Other 'upfront' compliance actions include, increased use of telephone and text message chasing and use of tracing tools. Warrants can be issued instructing approved enforcement agents to seize and sell goods belonging to the offender. You will help deliver HMCTS' responsibilities for the enforcement of Fines, Community Penalty Breach Warrants and other enforcement work.


This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.


Key purpose of the role


The Enforcement Cash operations team is responsible for the collection, balancing and bringing to account monies received and disbursed by the Court.

The team are accountable for processing all monies received within a set timescale.

All payments in respect of Fines and Fees are accurately and securely receipted, reconciled, and banked in accordance with appropriate policies and procedures.


Duties may include:


  • Communicate and work with Enforcement Team Leaders, Cluster Staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service
  • Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data
  • Administering tasks in line with the Standard Operating Procedures
  • Process financial information
  • Contact relevant parties, scheduling, sending court documents, collecting fines and fees
  • Create and update records on inhouse computer system and data input
  • Collection of financial impositions imposed by the court
  • To work to workload targets in terms of throughput and accuracy
  • Contribute to the business plan, with particular focus on the team's area of work


We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.

You will need strong organisational and communication skills as well as being a good team player.

You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.


Civil Service benefits include:


  • Access to a generous Civil Service pension scheme.
  • 25 Days holiday rising with service.
  • 1 "Privilege" day holiday per year.
  • Option to buy or sell up to three days leave each year.
  • Benefits such as retail vouchers and discounts on a range of goods and services.
  • Paid paternity, adoption, and maternity leave.
  • Free annual sight tests for employees who use computer screens.
  • Interest free season ticket and bicycle loans.

Additional Information

Support When ing

Salary:

£21,775


Additional Information:


Working Arrangements & Further Information

Flexible working hours
The Ministry of Justice offers a flexible working system in many offices.


Benefits

The MoJ offers a range of benefits:

Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years' service.


There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.

Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.


Pension


The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.


Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.


Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority gro
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