Administrator - Birmingham, United Kingdom - Culture Recruitment Ltd
Description
Administrator
West Midlands
Part Time - 30 hours per week
The Role:
Provide comprehensive administration support to Administration Manager and Operations Manager and working as part of a team to ensure the efficient and effective running of both aspects as well as other initiatives for both qualifications as well as thewider education department.
QUALIFICATIONS/EXPERIENCE:
- Experienced administrator (preferably working in an Education/Awarding Body capacity)
- Knowledge of database management (preferably CRM)
- GCSE level including Maths and English (or equivalent demonstrating adequate levels of numeracy and literacy)
- Familiar with regulatory frameworks (desirable though not essential)
- Previously worked in a customer service/service focused role would be advantageous
COMPETENCIES:
- Excellent communication skills (written and verbal)
- High levels of accuracy, standards and good attention to detail whist producing high quality work
- Organised with the ability to plan and prioritise workload to meet multiple deadlines
- Continual improvement
- Able to work in a regulated environment whilst always maintaining confidentiality
- Understands the needs and demands of the business
PERSONAL PROFILE:
- Enthusiastic and confident
- Analytical, proactive selfstarter
- Remains calm under pressure
- Presents professional image of self, the Department and The company.
- Natural communicator with a customercentric approach
- Flexible but systematic approach
- Good team player
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