Casework Advisor - London, United Kingdom - Veesupportservices Ltd

Veesupportservices Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1. To use a dedicated assessment tool to determine the most appropriate form of supported accommodation for single clients

To contribute in the development and delivery of team plans and other relevant council plans and strategies so that targets and performance requirements are met
To effectively communicate the Council's duties and policies to customers and partner organisations directly, in writing and through customer information
To provide detailed customer care letters to clients setting out advice given and the agreed housing pathway where homelessness cannot be prevented
To write s184 decision letters
To be the contact point for one or more local hostel providers and to develop excellent working practices between them and the council
To make recommendations on the use of temporary discretionary accommodation pending a supported hostel placement
To develop and share a comprehensive network of contacts across the public, private and voluntary sectors to improve partnership working
To work closely with adults social care, children's services, mental health professionals, probation and health care professionals to expedite assessments to determine statutory homeless duties, specific housing needs and the most suitable housing options for single clients
To work with supported housing providers to determine suitable placements having regard to the needs and requests of the clients
To have a good understanding of the responsibilities of social landlords, Children's Services, YOT, Police, Probation, Social and Health Services and of local voluntary sector provision in relation to housing need, homelessness and homelessness prevention work
To keep abreast of developments in legislation, local and national policies, protocols and Service level agreements as they pertain to

3

Updated HOST Caseworker CV March 2019

homeless prevention and care and protection of vulnerable adults and young people

To hold a caseload of single clients from first referral to HOST to satisfactory and appropriate housing solutions
To ensure that all contact with customers and other organisations is fully recorded and where possible confirm advice given in writing
To ensure all housing options case work is clearly and appropriately documented
To record data and statistical information accurately and on time
To make recommendations for use of the Homelessness Prevention Fund, Rent Deposit or Bond scheme or other related direct financial assistance where such would prevent homelessness
To represent the Council at joint assessment, casework, hospital discharge and probation meetings
To contribute to the setting and achievement of HOST's KPIs, targets and objectives
To undertake all duties with due regard to Health & Safety legislation. To ensure all necessary risk assessments are undertaken