Customer Service Assistant - Musselburgh, United Kingdom - Britbet Racing LLP
Description
Customer Service Assistant (Betting)
This role with Britbet is a customer service based role, which involves placing bets on behalf of customers and in turn paying out winning ticket/s at the Racecourses.
You'll be expected to serve guests at their tables in the lounge area of the Stadium, pro-actively speaking to them to ensure their bets are placed with you in good time.
This requires the use of a touchscreen terminal (tablet) to navigate around the different races and bet types.Locations; Musselburgh, Perth and Kelso Racecourse, Musselburgh Races all year round, Perth April to September, Kelso September to May
Role duties;
- To use the betting terminals to take bets from customers
- Pay out guests who supply winning ticket/s
- Provide excellent customer service to racegoers
- Handle cash and cash up at the end of each race day
- Explain effectively, different bet types to customers (training provided)
Skills / Attributes;
- Good customer service experience
- Good mental arithmetic
- No prior knowledge of racing or betting needed
- Ability to deal with cash efficiently and total up at the end of each race day
- Confident relaying information to guests around bets and races after training
- Enthusiastic
Racing Meetings;
Musselburgh Racecourse:
July - 25th
August - 4th, 11th, 29th, 30th
September - 16th, 17th
October - 16th
November - 8th, 30th
December - 1st, 18th
Perth Racecourse:
August - 1st, 2nd, 19th
September - 11th, 27th, 28th
Kelso Racecourse:
September - 12th, 20th
October - 8th, 28th
November - 11th, 29th
December - 10th, 29th
- INDHP_
Job Types:
Part-time, Zero hours contract
Salary:
£11.00-£12.00 per hour
Benefits:
- Free or subsidised travel
- Free parking
- Onsite parking
- Referral programme
Supplemental pay types:
- Tips
COVID-19 considerations:
In line with government rules
Application question(s):
- Can you reliably commute to Musselburgh, Perth and Kelso Racecourses?
- Can you commit to most of the racing fixtures outlined in the description?
- Are you able to start this Friday 4th August (4:309:30pm) at Musselburgh?
Experience:
- cash handling: 1 year (required)
- customer service: 1 year (required)
Work Location:
In person
More jobs from Britbet Racing LLP
-
Customer Service Assistant
Cambridge, United Kingdom - 3 weeks ago
-
Customer Service Assistant
Cheltenham, United Kingdom - 3 weeks ago
-
Customer Service Assistant
Nottingham, United Kingdom - 3 weeks ago
-
Customer Service Assistant
Nottingham, United Kingdom - 2 weeks ago
-
Customer Service Assistant
City of York, United Kingdom - 3 weeks ago
-
Customer Service Assistant
Edinburgh, United Kingdom - 1 week ago