Pcn Care Coordinator - Nottingham, United Kingdom - Primary Integrated Community Services

Primary Integrated Community Services
Primary Integrated Community Services
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Job summary:

We have an exciting opportunity for PCN Care Co-ordinators to join our Primary Care team.

Arrow Health Primary Care Network (PCN) are looking for enthusiastic and highly organised individuals to work within the team providing co-ordination, administrative and support to Plains View Surgery, Westdale Lane Surgery & The Ivy Medical Group.

The role will be based within a GP Surgery.

This role will help to deliver enhanced care and support to the local population.


Arrow Health PCN Practice Locations:

  • Daybrook Medical Centre Salop Street, Daybrook, Nottingham, NG5 6HP
  • Plains View Surgery 57 Plains Road, Mapperley, NG4 1HQ
  • Unity Surgery 318 Westdale Lane, Mapperley, NG3 6EU
  • Westdale Lane Surgery Westdale Lane, Carlton, NG4 3JA
  • The Ivy Medical Practice (2 sites) Apple Tree Medical Practice, 4 Wheatsheaf Court, Burton Joyce, Nottingham, NG14 5EA and Lambley Lane Surgery, 6 Lambley Lane, Burton Joyce, NG14 5BG

Main duties of the job:


MAIN DUTIES OF THE JOB

  • Making and managing appointments and making sure that patients have understandable written or verbal information to help them make choices about their care which will address any health in equality.
  • Run reports from clinical systems such as SystmOne
  • Work with teams within the GP practice and those who support GP practices

KEY REQUIREMENTS

  • Good standard of education GCSE or equivalent in English and Mathematics
  • Proven administrative experience in a complex and demanding environment.

About us:

About us

Benefits of working for PICS

We offer a comprehensive package which includes:

  • Generous annual leave entitlement which references NHS Agenda for Change and recognises previous NHS service, starting 35 days pro rata (inc bank holidays)
  • Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
  • Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
  • Working in a multidisciplinary team with support from a wide variety of professionals
  • A flexible approach to a worklife balance
  • Access to Blue Light Card scheme
  • All staff events and conferences
  • Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
  • Free parking across many sites
  • Personalised induction into the company and job role

Date posted:

16 April 2024


Pay scheme:

Other


Salary:

Depending on experience £25,147 - £27,596 pro rata


Contract:

Permanent


Working pattern:

Full-time, Part-time


Reference number:


E ARR

Job locations:

Arrow Health Primary Care Network

Nottingham

NG3 5LB


Job description:


Job responsibilities:


Arrow Health PCN is a group of GP practices (5) that are committed to work together to add additional services and roles to support the workload in GP practices.

We cover 41,000 patients within our locality.

Our network works closely with all practices and other key members of the network including pharmacies, Citizens Advice, Voluntary Sector and local district and borough councils.

Our aim is to continually improve services to patients utilising all available resources.

Our PCN work in partnership with PICS to provide a host organisation for employment contracts, HR and corporate support.

The day-to-day work is situated in the GP practices and the everyday line management is undertaken by staff within the Primary Care Network.


JOB PURPOSE

  • A care coordinator works with GP practices to help run reports, organise patient visits, deal with tasks and generally help patients to get a better service from doctors, nurses, clinicians and admin teams within the practice and other professionals.
  • You will be a liaison source of information for the GPs and Practice Managers of the PCN, ICB, NHS England and Primary Care Networks.

KEY RESPONSIBILITIES

  • Run reports from clinical systems such as SystmOne
(training will be provided if needed).

  • Book patient appointments.
  • Code clinician and administration contacts.
  • Work with teams within the GP practice and those who support GP practices
.

  • Generate reports to help analyse data to understand capacity and demand.
  • Support patients to book appointments, as part of the various projects, programmes and clinical initiatives
  • Help patients manage their needs by answering queries, making and managing appointments, and making sure that patients have understandable written or verbal information to help them make choices about their care.
  • Support or manage clinics as required including management and monitoring of services and staff rotas.
  • Help patients gain access to selfmanagement education courses and peer support/interventions that support them to take more control of their health and wellbeing
  • Support the coordination and delivery of mutidisciplinary meetings.
  • Adhere to organi
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