Insurance Customer Service Executive - Haywards Heath, United Kingdom - Reset Recruitment Ltd

Reset Recruitment Ltd
Reset Recruitment Ltd
Verified Company
Haywards Heath, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Insurance Customer Service Executive

Location:
Haywards Heath (Parking on site)

Salary:
£21k - £24k + Company benefits
**Hours: Mon

  • Fri 9am 5.30pm**
    Immediate interviews


Do you want to work for an expanding, well-established organisation that offers amazing training and a friendly and supportive working environment? If so, I have great opportunity within my client's customer service team based in their office in HaywardsHeath.


The role is a varied role dealing with incoming queries, focusing on pet insurance, dealing with customer service, sales quotations, and administration.

You will professional, self-motivated and thrive in a busy working environment.


Responsibilities:


  • Answer and resolve customer queries.
  • Policy administration.
  • Proactively follow up insurance enquires and quotations.
  • Ensure the CRM system is updated accurately.
  • Gaining a comprehensive knowledge and understanding of company products.
  • Identify trends and areas for improvement.
  • Ensure company and regulatory policies are adhered to.
  • Proven customer service, contact centre background.
  • Great communication skills and great attention to detail
  • Good IT skills and have used CRM systems.
  • Passion for animals and pets.
  • Confident and personable with a strong work ethic.


This is a great opportunity to join a thriving and exciting organisation where you will be an integral part of a successful team.

To be considered please send your CV in ASAP.
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