Body Shop Service Advisor - Coventry, United Kingdom - Pybus Recruitment
Description
Job Title:
Customer Service Advisor
Location:
Wolverhampton
Salary:
Up to £26,000 basic + Bonus (OTE Up to £30,000) + lots of company benefits
Working Hours:
Monday to Friday, 8:00 am - 4:30 pm, 40 hours per week.
Permanent and Full Time
About the Job:
As a Customer Service Advisor, you will play a crucial role in managing our customer experience journey, handling customer complaints and resolutions, and ensuring smooth vehicle collections and returns.
Your responsibilities will include liaising with drivers, answering and making phone calls, updating insurance companies, and maintaining computer systems and portals.
Additionally, you will be responsible for achieving daily KPI targets, and managing administrative tasks such as creating job packs.Requirements:
Benefits:
- Competitive basic salary with the opportunity for bonuses.
- Comprehensive training and development programs.
- Opportunities for career advancement within the company.
- Employee discounts on products and services.
- Pension scheme and health benefits package.
To Apply:
If you are interested in joining our team as a Customer Service Advisor, please send your CV to Ellie
We look forward to hearing from you
Job Types:
Full-time, Permanent
Salary:
From £26,000.00 per year
Benefits:
- Company events
- Company pension
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- Customer service: 2 years (required)
Work Location:
In person
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