Holiday Home Sales Manager - Cornwall, United Kingdom - Appcastenterprise
Description
Holiday Home Sales Manager
Location:
Newquay, Cornwall, TR8 4AS
Hours of work:
Full time
Salary:
Dependent on Experience
What we need in a nutshell
We're looking for an experienced sales manager to take our holiday home sales to the next level by delivering sales against stretching targets, ensuring our owner experience is outstanding and managing, developing and motivating the sales team, while ensuringan open and ethical sales journey for buyers.
Who are we?
What you'll be doing
You'll be ensuring the Holiday Home Sales team achieve budget.
You will also be championing the use of innovative technology as well as ensuring the new owner experience is outstanding.
In more detail, this includes:
- Managing and motivating the Holiday Home Sales team to hit sales and part exchange budgets, as well as making some sales of your own
- Overseeing stock management, ensuring enough pitches are available and that caravans are presented at their best
- Providing an amazing customer service experience to our owners
- Overseeing the aftersales process, ensuring that issues are addressed promptly
- Promoting and facilitating a transparent, honest sales process in line with our company values
- Looking for new and creative ways to generate leads through CGI and VR, pioneering a new experience for holiday home buyers
- Taking ownership of the sales journey, even after completion, so that new owners can be confident their purchase lives up to the sales promise
One more thing we're always busy at holiday times, so you'll need to work your magic on bank holidays and weekends too.
Skills, experience and qualities you'll need
We are looking for a high-calibre manager who can demonstrate the following:
- A good level of general education
- At least 2 years holiday home sales management experience
- Excellent leadership and motivational skills
- Ability to manage performance issues and conflict situations with confidence and empathy
- Exceptional communication skills and able to adapt style to people at all levels
- A strategic mindset and a forwardthinking outlook, open to new ideas
- A strong focus on customer service delivery
It's the icing on the cake, but not essential, if you have an NVQ in hospitality, customer services or tourism, have worked in a similar role on a holiday park and have coaching and mentoring experience.
What we can offer you
This is an exciting and varied role as part of our senior management team.
We look after you with a great range of benefits, including:
- Competitive Pension
- Bonus Scheme
- Health Cash Plan
- Life Insurance
- Discounts on Away Resorts Holidays
- On Park Discounts
- Awards and Recognition
Want to join our team? Here's how to apply
Our promise to you
Holiday Heroes come with all sorts of different super-powers, and we welcome them all After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities.
We'll never accept any form of discrimination and we'll forever strive, not just for our product to be unique, but our people too.
In short, we want to bring your whole self to workGood Luck
**#INDHP
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