Employer & Collection Officer - Douglas, United Kingdom - Isle of Man Government

Isle of Man Government

Verified Company

Douglas, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About the role and our team
We are looking for an Employer and Collection Officer to join our team within the Income Tax Division

In this role, you will support all aspects of customer service by reconciling and posting Income Tax and National Insurance to accounts.

You will also review, select and prioritise cases for debt collection and prosecution.

You'll ensure that the Income Tax and National Insurance databases are accurate and updated to reflect the client's record.

This role will be on a rotational basis as you will also be required to support the payment and debt collection team, as well as employers admin.

You will also promote the Income Tax Division culture and values by demonstrating a high standard of customer service and professionalism - dealing with clients both at the public counter and over the telephone.

If you have a friendly manner with a strong focus on customer service, we'd love to hear from you

What can this role offer me?

If working flexibly is important to you, you'll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.

You can also take advantage of the excellent opportunities we provide for personal and professional development.

This includes access to all the great courses the Isle of Man Government offer through LEAD, our Learning, Education and Development Service.

To find out more about the benefits you can enjoy by working with us, download our benefits guide from the bottom of the advert.

How to find out more and apply
For more information please see the attached job description and person specification, alternatively contact Elaine Watson on

Additional information
A relocation package and interview expenses are not available for this role.

We support flexible working and equality, diversity and inclusion in our recruitment
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working.

We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service.

We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at **