Customer Service Executive - Nottingham, United Kingdom - Elizabeth Michael Associates

Elizabeth Michael Associates
Elizabeth Michael Associates
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

| CUSTOMER SERVICE EXECUTIVE - TEMPORARY |

|


WORKING HOURS:
9:00AM - 5:00PM / EVERYOTHER SATURDAY |

| NG15, NOTTINGHAM |

| £10.90 PER HOUR |

| WORKING FROM FEBRUARY UNTIL END OF MARCH - THIS MAY GET EXTENDED |

  • Answer incoming calls and process query which may include placing an order, arranging a credit or collection and process any necessary actions in a timely manner
  • Input orders ensuring all information is accurate
  • Make outbound calls as per the relevant call schedule
  • Offer alternatives when products are out of stock or products are discontinued
  • Stay up to date with and actively promote products/special offers current promotions
  • Drive efficiency and encourage customers to use our website and support them through the journey
  • Work as a team to deliver world class customer service ensuring flexibility to meet our customer needs.

Person Specification

  • Customer service experience by phone
  • Be able to work on own initiative to deliver business objectives
  • Proficient in Microsoft office suite essential
  • Previous admin experience

Job Type:
Temporary contract


Salary:
£10.90 per hour


Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)


Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Nottingham, NG15 (required)

Ability to Relocate:

  • Nottingham, NG15: Relocate before starting work (required)

Work Location:
In person
More jobs from Elizabeth Michael Associates
See all jobs of Elizabeth Michael Associates