Document Management Operator - London, United Kingdom - Williams Lea

Williams Lea

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Document Management Operator

Salary:
£22,000 per annum

Location:
Cork Street, London,

Contract: 6 month Fixed term contract, Full time

Shifts: 37.5 hours per week, Monday-Friday, 09:00-17:30 with 1 hour break

Work Model:
Hybrid - onsite for training, but then likely to be 1 day onsite, 4 days remote

Williams Lea seeks a Document Management Operator to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

Key responsibilities [Job Specific]

To liaise with the clients in a professional and helpful manner at all times
To ensure agreed Service Levels are met
To complete various different streams of administration and scanning tasks
To fully adhere to the standards laid down in the scanning operating procedures
To ensure remedy help desk inquiries are responded into in a timely manner
To identify and select correct entity and document source for processing
To respond to both vendors and clients directly
Responsibility for liaising with technical team in IT
Reformat and rename documents into specified categories before they are processed
To answer telephone/zoom calls and follow through any queries in a professional and businesslike manner
To signature verify all relevant documentation and draw upon professional judgement
To collect and deliver scanning to/from designated areas during the day
To work as a team to ensure completion of all daily tasks in an efficient manner

Key responsibilities [General]

To meet the agreed service levels within the scanning service
To provide flexibility in covering various departments scanning requirements
To ensure accuracy whilst processing, scanning, indexing and validating client documents
To undertake various administrative duties where required (P2P scanning)
To ensure accurate recognition of documents
To undertake any reasonable duties as requested by Manager

Key Skills

Previous scanning experience preferred
Strong attention to detail for identifying invoice documents
Strong PC skills, understanding of PDF formats, naming conventions,
PC literate
A high standard of personal presentation
A willing and enthusiastic attitude
The ability to work well under pressure
Display an adaptable and flexible approach

The Package

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.

Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.