Administrator - Huntingdon, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust
Cambridgeshire and Peterborough NHS Foundation Trust
Verified Company
Huntingdon, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Here in the OPAC Admin Hubs we are passionate about supporting our staff to achieve, develop and progress in their careers.

We are always on the lookout for applicants who have great admin skills, can demonstrate empathy and sensitivity with our patients and families and collaborate with our partners and services.

In return we offer you the chance to really make a difference to our patients and services.


OPAC Administration are recruiting an enthusiastic and motivated Administrator to support the Speech and Language Therapy service to work Countywide localities, Huntingdon, Fenland, Peterborough and Cambourne Admin Hubs.

The roles working hours are 22.5 Hours

Please do make contact if you would like to discuss the role further.


Registration of service users, and processing of all forms of correspondence, referrals and summaries that are required by the team.

Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.

Answer all telephone calls within the defined timeframe, ensuring any data that is taken/shared as part of a phone call or transferred electronically must be undertaken regarding the Trust Information Governance and Information Security policies.


Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.

Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.

Dealing with tasks and requests from clinical team to provide information to service users. Undertake other duties as may be reasonably required commensurate with the grade of the post.


Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.


Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.

These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities

  • Word processing of all forms of correspondence, reports, referrals and summaries that are required by the team.
  • Answer all telephone calls within the defined timeframe.
  • Any data that is taken/shared as part of a phone call or transferred electronically must be undertaken regarding the Trust Information Governance and Information Security policies.
  • Organise team meetings, take, transcribe, and distribute minutes accordingly as required. Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
  • Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.

  • Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.

  • Undertake other duties as may be reasonably required commensurate with the grade of the post. Please refer to the attached Job Description and Person Specification for full details of responsibilities.
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