Internal Sales Advisor - Sittingbourne, United Kingdom - Heras

Heras

Verified Company

Sittingbourne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Heras
Heras are a dynamic and expert international company with a strong European presence in the perimeter protection industry.

Our products are sold globally, and in the UK we are proud protect vital infrastructure including water supply, the criminal justice system, and the national food chain.

We have strong plans for future growth and we are investing heavily in our people including training and development, wellbeing, engagement, and rewards.

About the Role & the Team

This role will provide an opportunity to complete operational day-to-day tasks in the material supply Internal Sales department, and increase turnover and maximise profit.

The role also includes meeting several KPI's including but not exclusive to - improving personal conversion rate, helping the team hit revenue and gross margin targets, and customer service goals.

The team is also responsible for lead generation and supporting the business achieve strategic goals with work including project databases, finding project leads and distributing them into the business.

This role is mainly office based but may require occasional travel to visit customers or to other Heras sites.

The office environment is a large open plan space and as such you and the team will be expected to work alongside other departments and to maintain an acceptable professional level of behaviour.

Role Overview

Producing quotations in line with customer requirements
Arranging quote followups and other proactive tasks
Accurately processing orders
Raising invoices
General account management
Office administration duties
Receiving inbound and making outbound calls
Receiving complaints and processing them through the internal system
Lead generation
Undertake any other reasonable duties as required in which you adequately trained to carry out

About You

Essential
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Ownership: You look after tasks, queries, and problems and take responsibility from start to finish, ensuring a great service
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Resilience: You are able to recover from setbacks quickly, and are able to thrive within a fast paced, busy environment

GCSE's qualifications in Maths and English
High level of attention to detail
Effective communication skills
Good organisation skills with the ability to prioritise workloads
Influential skills
Good interpersonal skills with the ability to build effective relationships
Positive work ethic
Committed to delivering the utmost service/support to the business and our customers
Reliable team player
Experience of working within a similar role
Experience in achieving targets
Wealth of experience using ERP systems
Customer service experience

Desirable