Area Works Coordinator - Oldham, United Kingdom - Service Care
Description
Job Title:
Area Works Co-ordinator
Work Pattern: 39 Hours a week
Contract:
Asap
Location:
Oldham
Days:
Mon - Fri
Rate:
£13.32 LTD
Service Care Solutions are looking for a Area Works Coordinator on behalf our client in Oldham.
You will be responsible for providing admin support to the regional operational team and deliver effective resource management and query handling for maintenance repairs and empty homes.
Job Role:
- Provide customers with prompt, professional and accurate information, delivered in a timely, consistent and efficient manner, in line with agreed timescales.
- Assist contractors, customers and colleagues with queries and complaints to resolve them quickly and effectively.
- Ensure that data and information is updated into the appropriate systems accurately and in a timely manner.
- Achieve agreed personal, team and corporate objectives including providing support for fellow team members and other colleagues taking ownership of own performance and development.
- Engage with customers, managers and operatives to deliver and improve efficiency and assist planners in the planning of engineer's diaries.
- Maintain records and produce regular statistical information and management reports, including reconciliation with contractors and ensuring compliance is met.
- Ensure purchase and works orders are raised promptly and accurately to enable works to be carried out without delay and to budget.
- Carry out administrative activities for the commercial team within your area.
- Experience in customer focused environment.
- Experience working with databases
- Microsoft Efficient
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