Cruise/ Core Manager - Southampton, United Kingdom - Mitie

Mitie

Verified Company

Southampton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Overview:

To have full responsibility for the delivery and management of sufficient resources on the Cruise and Core operations.
To ensure a secure and safe conditions to operate within.
Ensuring compliance with key SLA's/KPI's.

Main Duties

CORE

Management of Core security operations inline with Dft requirements.
To ensure service delivery levels are being appropriately maintained. Making and implementing appropriate recommendations to improve standards, service and productivity on both short

- and medium-term timescales.

Maintain control and ensure on time and quality delivery of all security related projects.
Ensuring that all security staff have an appropriate understanding of port security and policies.
Maintaining pay and invoicing systems.
Ensuring that all actions identified from health and safety inspections, risk assessments/accidents are recognised and addressed as required.
Review, develop and implement, with compliance, appropriate measures to inform the Security section how they are performing
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
Ensure patrol system is working and reports available
Roster all core positions ensuring gaps are filled and staff advised of roster in advance
Producing and reviewing risk assessments
Reviewing customer requirements and implementing any improvements identified.

CRUISE:

Interact directly with the client daily.
Future Planning, Manning ships per individual and seasonal requirements.
Ensure all Service Providers understand expectations.
Time manage daily tasks ensure
Process pay queries as and when they come in.
Support schedules to ensure that all available personnel are aware of their duty for the days coming.
Work from the client office on a regular basis to ensure that our operational engagement is shared frequently.
Ensure that accuracy of the dally work conducted in this role is of the highest standard.
Ensure that WP+ is up to date with all employees.
Make sure that the ship "layons" are reviewed.
Assist on the operation during busy days.
Deal With HR cases.
Problem Solver.

What we are looking for: