Switchboard Operator - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Switch Board Operator will provide professional service and operate within the values and standards of the trust.

The Christie is an international leader in cancer research and development and the largest cancer treatment centre of its kind in Europe.

The Facilities division has a vacancy for a band 2 Switch Board Operator role within the Switchboard department. All work will be supported by risk assessments.

The Switch Board Operator will provide professional service and operate within the values and standards of the trust.

Applicants should be Enthusiastic, Smart, Flexible, Reliable, decisive, show initiative in all situations and have excellent Customer Service skills and Communication skills
£20,270 - £21,318 Band 2

Plus Enhancements as appropriate
Hours
Permanent 37.5hrs

Mon - Sun On a flexible rota including weekends and bank holidays

With 8hr shifts between
Mon - Fri
Sat - Sun

In this section you should identify in sufficient detail the main duties, tasks, activities and responsibilities of the post holder.

This should be comprehensive enough to enable the job matching panel to understand the main tasks etc. in terms of input, output and the processes followed.

You should not include words and expressions which imply value judgements, as it is important that only factual information about the role is included.

To accurately define the duty, task, activity etc. you should identify the tasks etc. the post holder is expected to do and the expected outcome.

This can be achieved by using the following guidance:
1)

Use verbs which provide a positive indication what has to be done:

plans, prepares, produces, implements, processes, provides, schedules, completes, dispatches, maintains, evaluates, liaises with, collaborates with.

2) Describe the task etc.

that has to be completed by describing the object of the verb; for example:
maintains patient records, schedules meetings, prepares care plans, and liaises with the Strategic Health Authority.

3) State briefly the purpose of the activity in terms of output or standards to be achieved; for example, maintains patient records to ensure information is accurate and up to date for future reference and complies with the Data Protection Act 2018, schedules meetings to fit with other standing diary commitments, prepares care plan to ensure the delivery of effective patient care.

4) Demonstrates the agreed set of values and accountable for own attitude and
behaviour

Remember that the job description is a summary of the main job-related tasks, duties, activities and responsibilities and not a detailed list of all activities.

Too much detail could make it difficult for the job matching panels to identify the critical tasks etc.

Critical tasks, duties, responsibilities etc.

that might be included in this section of the job description are: