Customer Service Agent - Skelmersdale, United Kingdom - Page Personnel - UK

Page Personnel - UK
Page Personnel - UK
Verified Company
Skelmersdale, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Varied office, Customer service & Aftercare

  • Excellent role with training
  • Skelmersdale

About Our Client:


This business are a national business who have expanded massively over the past 2 years, this business are a high end bespoke retailer who offer a unique and complex product business to business.


  • Key responsibilities for this office coordinator will be;
  • Supporting new customers with advise, assistance and support
  • Maintaining relationships with existing customers
  • Communication regards to logistics and returns
  • Regular communication with engineers to update customers on pending orders
  • Raising PO's
  • Delivering excellent customer service on every call received
  • Advising on a wide range of solutions to find the best action for each client
  • General administration and information sharing within the teams

The Successful Applicant:

- *Excellent customer service skills *Confident telephone manor
  • Empathetic and understanding personality is essential
  • Confident, helpful and personable character
  • Have a natural ability to build relationships over the phone
  • Have a great ability to pick up systems and software's
  • Confident working on various Microsoft platforms

What's on Offer:


  • This role is offering;
  • Excellent Salary ranging upto £20,000
  • Plenty of on the job training
  • Christmas periods off


  • Monday

  • Friday only
  • Open plan office environment with plenty of car parking
  • Pension
  • Bonuses
Contact

  • Katy Bevan
  • Quote job ref
  • JN
  • Phone number
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