Private Care Accounts Team Supervisor - Chelsea, United Kingdom - The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust

Verified Company

Chelsea, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is an exciting opportunity to join our growing and successful Private Care Division within Europe's largest cancer centre and to provide the highest standards of support to our patients

This position provides a vital role in ensuring the financial pathway for private patients is effectively managed, from patient registration to guaranteeing funding for a range of medical and surgical treatment and inpatient admissions.

Demonstrate the four Trust values - Showing Kindness - Working Collaboratively -Pioneering Change - Pursuing Excellence in all that they do;
Put patients first - consider patients' needs and wishes in all that they do;
Take pride in what they do - strive for highest standards in their own work and challenge colleagues to do the same;
Strive to be the best - in terms of patient care and teamwork;
Act with integrity - maintain the privacy and dignity of patients, work with integrity, be trustworthy and be accountable for own work; and

Respect others - patients, visitors and colleagues. Actively give and receive feedback.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre.

Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.

We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services.

We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team.

We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways.

There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance.

We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information on this role, please see the attached detailed Job Description and Person Specification.

The post holder will:

Respond to all standard requests for estimated hospital charges for various treatments within 48 hours.

To ensure that this estimate is agreed with Accounts Manager with advice sought from the Commercial Finance Manager as required (Non-standard request within 5 working days).

To ensure that the following key functions of the Private Care Coordinators are performed in a timely manner and that all relevant information is recorded on the Trust's Digital Health Record (DHR) and Private Care billing system (Compucare) as appropriate:
Welcoming all private patients on their arrival to the department, ensuring that the patient and their relatives are dealt with in a prompt, professional manner;
Accurately recording all new private patient registration details on to the hospital's information system;
Establishing and confirming the payment method for each private patient i.e. self-paying, insured, sponsored;
Ensuring Pre-Authorisation is received for insured and sponsored patients prior to treatment/admission commencing;