Care Coordinator - Amersham, United Kingdom - Premier Care Support Ltd

Premier Care Support Ltd

Verified Company

Amersham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

We are seeking an experienced Care Coordinator to help continue to develop a bespoke Community Care/ Support Service across the Buckinghamshire area.

The Care Coordinator provides and coordinates individualized care and resources to clients so that they may continue to receive care within their own homes and within the community.

The role is extremely fast-paced and therefore requires someone who is able to remain calm and positive whilst working under pressure and to deadlines.

Main Duties and Responsibilities of a Care Coordinator include:

Ensure care is provided to our clients according to all relevant policies, procedures and regulations
Be accountable for the allocations of carers rosters to ensure all our clients' needs are met
Provide assessments to potential clients to establish their individual care needs
Reassessments of existing clients and review current care plans
Liaise with all family, medical, professional and other resources as required
Provide excellent customer service levels to all internal and external users of the business
Carry out timely spot checks, supervisions and appraisals of care staff
Provide on call cover out of hours service cover, working as part of a rotated team
Maintain excellent and accurate communication between the workforce and management
Punctuality of the service
Continuity of care staff team
Identify and provide solution focused feedback on reporting mechanisms
Effective use of procedures and systems
To proactively promote equality, diversity and inclusion
Ensure that you manage your staff hours and rotas effectively, including ensuring that staff have appropriate breaks and rest periods, have allocated travel time, are working with minimum / maximum weekly hours and electronic timesheets are correct
Work flexibly to meet the operational needs of the Homecare service and deliver care in the community if required