Education Events Administrator - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an extremely enthusiastic, organised, and motivated individual with a passion for events who can support our experienced and highly ambitious team.

The post holder will provide high quality administrative and operational support to the events coordinators, senior administrators and management team in the organisation and delivery of national study days, conferences, clinical education, and training.

If you are seeking a new challenge within an events setting and wish to be part of an expanding, innovative team then we want to hear from you.

You will play an important role within our expanding Education Events team, helping to support an extensive program of events and projects.

Within this full-time post, some of the main duties of the role include events administration, planning and coordination, operational event support, marketing assistance and financial record keeping.

Flexible and home working arrangements are supported and can be discussed at interview.

Christie Education provides a wide variety of learning and higher education opportunities in cancer care, treatment, and research.

This included developing learning and events which meet the highest expectations of our client group, nurses, doctors, allied health professionals, amongst others.

Our team provides a significant output from face to face, hybrid and on-line learning-using the latest technologies.

Then team are focussed on developing high quality learning opportunities which support the experience of cancer patients, wherever they may be.

DUTIES AND RESPONSIBILITIES
Event Administration & Coordination

To be the first point of contact (telephone, direct and written) for events team. Responding to enquiries from colleagues and external organisations, in a professional, timely and customerfocused manner
Complete the registration process for the programme of events to include; creating booking sheets, sending out confirmations pre course materials, joining instructions using mail merge
Attend working party meetings where necessary with Event Manager/Coordinator and follow up on action points as instructed by the Event Manager or Senior Event Coordinator
Liaise with relevant stakeholders such as catering, sponsors and speakers pre event to ensure the smooth running on the day.
Contact speakers to confirm agenda times as instructed. Collate speaker biographies, presentations and release forms.
Preparation of facilitator and delegate materials.
Prepare meeting set up in virtual platform and send joining instructions to speakers & delegates.
Create event itineraries for the study days
Provide support for on the day coordination of events to include; registration (virtual/face to face), catering, speakers, sponsors & special requests
Produce evaluation reports for events and feedback to managers
Contact potential sponsors to generate income for events
Provide support for events held at external venues
Secure and book suitable facilities for meetings, course dinners & accommodation

Maintain Accurate Records

Input financial data to include raising invoices, credits & cheques & maintaining accurate records
Ensure all event registration & booking sheets are up to date and accurate
Use of electronic systems for maintaining data
Responsible for requesting and recording all annual leave and absence in the electronic system

Communication

Provide front of house support on the event days (at the time specified), being the first point of contact with delegates, speakers, sponsors and suppliers
Escalate issues or concerns to Event Coordinator or Deputy Manager
Attend and contribute to team meetings for the purpose of reviewing the departmental activity and sharing general information
Contribute to, and maintain, a positive working team environment
Be a representative for The Christie School of Oncology maintaining high quality standards & customer service

Marketing support

Editing of flyers and marketing materials using set templates
Create and distribute mailshots to promote events
Conduct market research for promotional opportunities
Utilise social media to promote events
Input to, and maintain the marketing database
Monitor of the School of Oncology webpages to ensure all information is current & correct
Promote events on external websites and intranet

General

Communicate with colleagues in a clear concise manner
Meet and greet delegates attending for national events
Take telephone queries relating to any education events or programmes and informing appropriate personnel as required
Take a proactive attitude to your personal development and attend relevant mandatory updates
Work flexibly around the business needs, to include early mornings, evenings and weekends on an ad hoc basis