Customer Consultant - Guildhall, United Kingdom - The Body Shop at Exeter
1 week ago
Description
he Body Shop
We are a family run business (Franchise of The Body Shop), that wants someone who is chatty, bubbly, and has a love for life, who wants a long and happy career.
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible.
Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
We're never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact.
Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.
Your role in a nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.
More about the role
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day.
We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What we look for
- Strong interpersonal skills to build rapport with customers customer service experience is ideal
- Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
Job Types:
Part-time, Permanent
Weekend flexibility will be required as this role will mainly be at the weekend, but can be flexible if there is some week day availability.
Job Type:
Part-time
Salary:
From £11.44 per hour
Expected hours: 5 per week
Benefits:
- Employee discount
Schedule:
- Weekends only
Work Location:
In person
Reference ID: 1
Expected start date: 05/04/2024
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