Helpdesk Administrator - Reading, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Helpdesk Administrator

Reading, Berkshire

The Role
Our client provides professional and productive services.

We recognise our Administrators play a key part ensuring all day-to-day systems and processes are running smoothly, whilst making the working environment a more enjoyable place to be.

We are currently recruiting for a Helpdesk Administrator to support the administration helpdesk also to help cover over areas such as Purchasing, Transport & Postroom.

To take responsibility for its day-to-day objectives, covering holiday & sickness. Your hours will be set between 8am and 5:30pm Monday to Friday.

This is an exciting opportunity that will allow you to demonstrate your ability to multitask and coordinate various duties, whilst focusing on providing the customer an experience they will never forget.

Key Responsibilities

Provide support to the Administration Manager as required.
To locate and provide proof of signature for all internal deliveries using Opus. (internal booking in tool)
Data collation using MS Excel on a daily basis, resulting in monthly statistics being provided electronically to the customer.
To be responsible of helpdesk calls from the customer, and find a resolution for any reported issues.
Provide telephone support/cover for colleagues within the companies office

Everyone is welcome regardless of race (which includes race, colour, nationality, ethnic or national origin and caste), age, disability, gender identity or gender reassignment or gender identity, marital or civil partnership status, pregnancy or maternity, religion or belief, sex, sexual orientation or educational background.

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£25,000.00 per year

Benefits: