Customer Service Assistant - Watford, United Kingdom - First Recruitment

First Recruitment

Verified Company

Watford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

This is an excellent opportunity to join a dynamic and growing company in the area.

Duties:

Provide accurate and timely information to customers regarding products, services, and policies
Assist customers with order placement, tracking, and returns
Resolve customer complaints or issues in a professional and efficient manner
Perform data entry tasks to update customer records and maintain accurate information
Collaborate with other departments to ensure customer satisfaction
Analyze customer feedback to identify areas for improvement in products or services

Skills:

Excellent phone etiquette and communication skills
Strong problemsolving skills and ability to think critically
Proficient in data entry and computer skills
Ability to effectively communicate complex information to customers
Strong attention to detail and accuracy

We offer competitive compensation and benefits packages, including medical insurance, retirement plans, and paid time off. This is a full-time position located in.

Job Types:
Full-time, Temp to perm

Salary:
£27,000.00 per year

Benefits: