Apprentice Administration Assistant - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust

Verified Company

Nottingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

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Description

£200 per week

Main area

Oncology

Grade
- £200 per week

Contract

15 months (Fixed Term 15 months)

Hours

37.5 hours per week (Full time
37.5 hours per week)

Job ref

Site

Nottingham City Hospital

Town

Nottingham

Salary
- £200 per week

Salary period

Session by session

Closing

13/07/2023 23:59

Job overview

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first step in to an administration career in the NHS? If so, this apprenticeship post could be just what you are looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working within the Oncology Department based at the Nottingham City Hospital Campus of Nottingham University Hospitals NHS Trust.

Main duties of the job

In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

You will work alongside the team providing support in a range of duties including working on reception, answering telephone enquiries, booking patient appointments, sorting post, general filing, electronic scanning of documents and updating records as well as other general office duties.

You will need good communications skills and will be supported to develop lots of new and current skills including; prioritisation, attention to detail, using your own initiative and the ability to work in a busy and fast paced environment.

Working for our organisation

Our values are:

Caring and helpful; Safe and Vigilant for our patients and colleagues; Being Clinically Excellent and driving innovation to meet the needs of our patients; Using our Resources wisely whilst; Providing Quality products, services and experiences for staff and patients.

Detailed job description and main responsibilities

You will be a conscientious and enthusiastic team player with good organisational skills. You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable.

You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.

You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

This is a 15 month fixed term apprenticeship and you must be committed to work towards a level 2 in Customer Service.

As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

Person specification

Training & Qualifications

Essential criteria

Functional skills level 1 in English, Maths and ICT (or equivalent)

Desirable criteria

GCSE Grade C or above in English and Maths (or equivalent)

Experience

Desirable criteria

Previous experience of working within an administrative setting

Communication Skills

Essential criteria

Good communication skills
Demonstrates understanding of patient/client confidentiality

Analytical/Judgement Skills

Essential criteria

Ability to work in a nondiscriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people

Planning/Organisational Skills

Essential criteria

Good organisational skills

- _________________________________________

Come and join our wonderful team at NUH.

We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve.

With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation such as passports, visas and driving license through a system called Trust ID.

NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.

The system will run a check against the key security features within your documentation.

The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

Transfer of information: If I have previous NHS service
I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the
Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in