Senior Customer Account Executive - Wokingham, United Kingdom - Avia Technique Ltd
Description
Senior Customer Account Executive - Fixed Term Contract
Onsite in Wokingham
Full Time (Monday to Friday)
£13 per hour
We are looking for a Senior Customer Account Executive (fixed term contract) to join our UK Customer Service Department to provide the very best service to aviation customers across UK.
The role of Customer Executive will work collaboratively with a range of stakeholders, you will form part of a company wide team providing effective solutions to our customers aircraft safety equipment requirements.
The role is an integral part of Avia Technique's success liaising with other departments in a proactive manner to gain responses and real time updates for customers; in turn providing the very best customer service.
Key responsibilities and accountabilities:
- Regular communication with the workshops logistics and all other departments in order to provide updates to customers.
- Raise and send all quotes as a department in line with the departmental turnaround target of 0.5 days.
- Raise weekly status reports for our top 20 customers and any other customers as requested and conduct status/progress/update/contact calls weekly or biweekly as agreed with the customer.
- Ensure that any other office duties assigned are carried out on time daily.
- Assist with other administration tasks as required.
Requirements:
- Minimum of 2 years' experience of working in a similar role
- Good Computer Skills including Microsoft Office
- Excellent attention to detail
- Excellent communication and numeracy skills
- Strong prioritisation skills and ability to manage own workload
- Selfmotivated
- Prepared to learn new skills and work on own initiative
- Great verbal communication skills
- Ability to work in a fastpaced environment
Job Types:
Temporary contract, Fixed term contract
Pay:
£13.00 per hour
Expected hours: 40 per week
Benefits:
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
In person
More jobs from Avia Technique Ltd
-
Junior Buyer
Wokingham, United Kingdom - 2 weeks ago
-
Senior Customer Account Executive
Wokingham, United Kingdom - 4 days ago
-
Customer Account Executive
Wokingham, United Kingdom - 3 weeks ago
-
Logistics Team Members
Wokingham, United Kingdom - 3 days ago
-
Logistics Team Member
Wokingham, United Kingdom - 2 weeks ago
-
Senior Customer Account Executive
Wokingham, United Kingdom - 2 weeks ago