Technical Support Advisor - Wakefield, United Kingdom - Page Personnel Secretarial & Business Support
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4 weeks ago
Description
Client Details
Page Personnel are currently working with a well established manufacturing organisation based inWakefieldwho have an exciting opportunity for a Technical Support Advisor to join their busy Team on a permanent basis.
the client have seen a rapid growth recently and due to this require extra assistance within their Custer Care team.
Description
As Technical Support Advisor your duties will include: Having a strong product knowledge, providing first-line support to customers regarding enquiries, identifying and troubleshooting problems, maintain and update CRM system with relevant information, buildand maintain professional relationships and general administrative duties when required.
Profile
Have held a similar position previously
IT literate and able to pick up new systems
Excellent communication skills written & verbal
Confident at building and maintaining professional relationships
Driven and resilient
Job Offer
£20,000 - £24,000 Annual salary + 28 Days holiday + Company pension scheme + Free on-site parking + Christmas shutdown + Freerefreshments + Socialworking environment + Great training andmentorshipprovided + Clear progression pathway + Many more benefits
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