Complaints Advisor - Portsmouth, United Kingdom - wild recruitment

Tom O´Connor

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Tom O´Connor

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Description

Complaints Advisor

£12.36ph

Full time - Monday to Friday 9am - 5pm

Start Date - ASAP
My client is the original online trade directory set up to connect tradespeople with their consumer.

It allows trades to become members of a platform where they can advertise their business to 1.4million unique users a month.


Tasks:


  • Checking complaints and identifying and removing content that is not fit for the website
  • Speaking to trades and homeowners to aid a resolution
  • Helping Trades move on from negative reviews and helping them improve their profile
Ideals

  • Previous complaints experience
  • Desirable
  • Previous telephone experience essential
  • Fast typing skills

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