Customer Service Assistant - Sheffield, United Kingdom - Bliss Promotions

Bliss Promotions

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Responsibilities:

Customer Delight Expert:

Showcase your exceptional customer service skills by promptly responding to inquiries and resolving issues with a touch of professionalism and warmth.

Product Knowledge Guru:

Become an expert on our products, effortlessly providing customers with accurate information on product features, order status, and account inquiries.
Your product expertise will elevate customer satisfaction and strengthen their trust in our brand.

Efficiency Prodigy:

Process orders, returns, and exchanges with precision and efficiency, ensuring our customers' requests are handled seamlessly.
Your keen eye for detail will ensure accurate and swift transactions.

CRM Maestro:

Maintain customer records meticulously, updating account information and notes in our advanced CRM system.
Your dedication to data accuracy will help us deliver personalized service that exceeds expectations.

Collaboration Champion:

Collaborate with various departments to ensure customer satisfaction and resolve any challenges with ease.
Your proactive approach to problemsolving will elevate the overall customer experience.

Consistent Service Advocate:

Adhere to company policies and procedures, contributing to the consistent delivery of exceptional service.
Your commitment to our standards will reinforce our reputation as a customercentric brand.

Innovative Feedback Pioneer:

Be the voice of improvement as you identify opportunities for process enhancement and provide valuable feedback to management.
Your insights will drive our continuous pursuit of excellence.

Requirements:

Educational Drive:

A high school diploma or equivalent sets the foundation for your exciting journey in customer service.
Previous experience in customer service is an advantage, but we welcome enthusiastic beginners.

Communication Virtuoso:

Your outstanding communication skills, both verbal and written, will create meaningful connections with our customers.
Think quickly on your feet to deliver efficient and courteous responses.

Multitasking Maverick:

The fastpaced environment excites you, and you effortlessly manage multiple tasks while prioritizing effectively.
Stay cool under pressure as you tackle challenges headon.

Tech-Savvy Superstar:

Harness your computer skills, including proficiency in CRM software and Microsoft Office Suite.
Your tech prowess will streamline our operations and enhance the customer journey.

Independent Team Player:

Embrace the independence of your role while seamlessly collaborating with your team.
Your adaptability and team spirit elevate our collective performance.

Attention to Detail Virtuoso:

Your meticulous nature ensures accuracy and thoroughness in every task you undertake.
Set high standards for yourself, reflecting in every interaction.

Step into a World of Growth:

Salary:
£19,980.00-£21,078.00 per year

Benefits: