Administrator - Slough, United Kingdom - Omni RMS

Omni RMS

Verified Company

Slough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administrator | Slough | up to £25,000| Social Housing

One of UK's leading Property Maintenance companies are currently looking to recruit an Administrator to work on one of their Social Housing contracts based in Slough.

To effectively manage the administration of the recovery of service charges in relation to works completed under section 20 and to deal with queries in relation to these works.

ACCOUNTABILITIES (Main tasks / responsibilities. Will include planning, controlling, monitoring, communicating aspects and end results.)

Attend/conduct meetings with Client and other parties as requested.
To have a specialist working knowledge and understanding of key legislation around section 20
To draft section 20 notices to be approved by the client before issue.
To liaise with client legal team and retrieve leases for review.
Experience in leasehold management procedures and processes
To assist the client leasehold team and OPSL quality surveyor in production of final costs for client review
To run reports on works completed to all works at risk of section 20 costs (any works over £250 to a leaseholder dwelling)
To investigate/audit any queries or issues relating to section 20 working closely with all stakeholders.
To support the production of any supporting information requested by the client to support a section 20 submission.
To support production of any documentation associated with section 20 consultation meetings/Forums for major projects and to attend said meetings.
To consolidate all section 20 queries and feedback for OPSL review and following joint review draft responses for client approval.
Experience in working with customers in emotionally stressful situations.
Retrieve & input information into IT/ manual systems.
Process & provide information to all parties involved in order to progress work.
Maintain correspondence and accurate management of contract paperwork & ongoing maintenance of files.
Monitor Client satisfaction and address issues, escalate as necessary.
Follow correct protocol in dealing with Client & Customers
Develop lines of communication in accordance with Client & Customer/Leaseholder needs.
Promote & develop best practice and partnering.