Relief Centre Support Assistant - Glasgow, United Kingdom - Beatson Cancer Charity

Tom O´Connor

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Tom O´Connor

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Description

Relief Centre Support Assistant

Reporting to:
Team Leader - Support


Hourly Rate:
£10.90 per hour


Contract:
Relief; covering absence, holidays and evenings/weekends between Monday to Friday 9am to 9pm; Saturday and Sunday 10am to 5pm

Hours:
Flexible depending on the needs of the service

Annual Leave:
Pro-rated based on 28 days per annum


Role Purpose


We are currently seeking Centre Support Assistants on a relief basis to join our Wellbeing team to cover absence, holidays and evenings/weekends.

The post holders will utilise a therapeutic based approach to deliver compassionate, person centred support to patient and families using the Wellbeing Centre.

This will involve a structured approach to assessing the needs of visitors to the Wellbeing Centre, recognising significant conversations and tailoring the support and services offered as a result of this assessment.


Key Responsibilities

  • Contribute towards creating a relaxing, comfortable and therapeutic environment which supports a positive patient experience.
  • Recognise and respond to significant conversations in a caring and compassionate manner.
  • Responsible for ensuring the appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
  • Responsible for working flexibly with Therapy Team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
  • Responsible for collecting and processing patient personal data in line with General Data Protection Regulations (GDPR).
  • Experience of supporting patients with active, progressive and advanced medical conditions.
  • Experience of involvement in the planning and scheduling of wellbeing activities and interventions.
  • Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
  • Experience working in a diverse and multiskilled team.
  • Computer literate with Outlook, Word, Excel and PowerPoint.
  • Flexibility to work evenings and weekends.
  • Experience of supporting people with cancer.
  • Formal communication training e.g., Sage & Thyme.
  • Experience of delivering wellbeing activities and interventions.

Person Specification

  • Compassion and understanding of the lived experience of others.
  • An understanding of the meaning and value of wellbeing approaches and interventions.
  • Experience of working in a therapeutic way with vulnerable individuals and groups.
  • Excellent communication skills.
  • Excellent organisational and time management skills.
  • Experience in working in a team in an open and engaging manner.
  • Excellent relationship building and interpersonal skills.
  • Selfmotivated with an ability to work autonomously.

Closing Date:
Tuesday 12 March 2024


Interview Date:
Wednesday 20 March 2024


Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.


Job Type:
Zero hours contract


Salary:
£10.90 per hour


Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

Application deadline: 12/03/2024

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