Relief Centre Support Assistant - Glasgow, United Kingdom - Beatson Cancer Charity
Description
Relief Centre Support Assistant
Reporting to:
Team Leader - Support
Hourly Rate:
£10.90 per hour
Contract:
Relief; covering absence, holidays and evenings/weekends between Monday to Friday 9am to 9pm; Saturday and Sunday 10am to 5pm
Hours:
Flexible depending on the needs of the service
Annual Leave:
Pro-rated based on 28 days per annum
Role Purpose
We are currently seeking Centre Support Assistants on a relief basis to join our Wellbeing team to cover absence, holidays and evenings/weekends.
The post holders will utilise a therapeutic based approach to deliver compassionate, person centred support to patient and families using the Wellbeing Centre.
This will involve a structured approach to assessing the needs of visitors to the Wellbeing Centre, recognising significant conversations and tailoring the support and services offered as a result of this assessment.
Key Responsibilities
- Contribute towards creating a relaxing, comfortable and therapeutic environment which supports a positive patient experience.
- Recognise and respond to significant conversations in a caring and compassionate manner.
- Responsible for ensuring the appointment booking and scheduling system maximises service provision and ensures the widest reach across patient groups and geographies.
- Responsible for working flexibly with Therapy Team colleagues to ensure patients, visitors and family receive the best possible care across all of the Wellbeing Services.
- Responsible for collecting and processing patient personal data in line with General Data Protection Regulations (GDPR).
- Experience of supporting patients with active, progressive and advanced medical conditions.
- Experience of involvement in the planning and scheduling of wellbeing activities and interventions.
- Experience of using enhanced communication skills to recognise and acknowledge significant conversations.
- Experience working in a diverse and multiskilled team.
- Computer literate with Outlook, Word, Excel and PowerPoint.
- Flexibility to work evenings and weekends.
- Experience of supporting people with cancer.
- Formal communication training e.g., Sage & Thyme.
- Experience of delivering wellbeing activities and interventions.
Person Specification
- Compassion and understanding of the lived experience of others.
- An understanding of the meaning and value of wellbeing approaches and interventions.
- Experience of working in a therapeutic way with vulnerable individuals and groups.
- Excellent communication skills.
- Excellent organisational and time management skills.
- Experience in working in a team in an open and engaging manner.
- Excellent relationship building and interpersonal skills.
- Selfmotivated with an ability to work autonomously.
Closing Date:
Tuesday 12 March 2024
Interview Date:
Wednesday 20 March 2024
Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide range of employees who are reflective of the diverse community that we support.
Job Type:
Zero hours contract
Salary:
£10.90 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
Application deadline: 12/03/2024
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