Associate Director - London, United Kingdom - CBRE

CBRE

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted- 20-Mar-2024- Service line- Advisory Segment- Role type- Full-time- Areas of Interest- Property Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- This position is in the Central London team.

Full time, permanent with hybrid working.
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Role Purpose

Managing your own workload and that of your direct reports to deliver all property management activity, as listed in the key responsibilities below.

This is both a commercial property management and a people management role, reporting to a Director and the client's senior leadership team.

Key Responsibilities

Manage the transition of clients/properties in and out of CBRE management
Compliance relating to sites under their control, taking action or escalating any issues relating to noncompliance
Carry out property inspections
Ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to brokers for renewal and ensuring that all insurance premiums are recharged to tenants
Taking the appropriate action in response to any legal notice received in relation to a managed property
Preparing data for client meetings in conjunction with their line manager
Attending client meetings, ensure recording of minutes and carrying out of actions arising
Ensure rent demands are raised accurately and on time
Ensure credit control targets are met for rent and service charge collections
Review and obtain approval of service charge budgets, alongside onsite facilities teams
Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
Identify and progress opportunities for crossselling activities
Arranging and chairing occupier meetings and occupier liaison meetings on a regular basis
Ensure recording of minutes of occupier meetings and 121 meetings are completed within 5 working days and carrying out all actions arising
Take appropriate action for all forthcoming diary / lease events
Identify opportunities for providing additional services to clients and put proposals to line manager
Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual
Explore opportunities for new business generation and be an effective presenter

Person Specification/Requirements

Preferably RICS qualified
Experienced in people management
Constantly updating knowledge of legislation relating to property management, in order to manage the portfolio effectively and to make recommendations to the client
Able to build and maintain colleague and client relationships
Understand and grow knowledge of a client's investment objectives
Able to recognise opportunities for selling additional services to clients
Able to build and maintain tenant / customer relationships
Understand the principles of lease structure and be able to read and understand a lease
Understand the principles of turnover rent and able to read and understand a turnover rent clauses
Understand VAT, banking and credit control methods
Able to use IT software such as Word, Excel and other databases
Able to contribute to team and department business plans
Able to delegate, supervise and develop junior team members
Able to work as part of a team, supporting other team members and recognising the work of others
Build and maintain relationships with other parts of the wider CBRE service lines
Excellent interpersonal skills
Ability to prioritise and coordinate tasks efficiently ensuring all deadlines are met
Maintains a positive attitude towards routine tasks and workload
Accurate and exceptional attention to detail
Proactive and enjoys working autonomously and as part of a wider team
Confident and assertive where required
Sociable and outgoing
Flexible approach to work
Understands and appreciates the importance of using discretion