Claims Handler - Bournemouth, United Kingdom - Gallagher

Gallagher

Verified Company

Bournemouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Claims Handler - Bournemouth

Things you need to know:

These are permanent roles
We are based in Bournemouth with plenty of free parking spaces for easy access
Our working hours are Monday to Friday 9
Hybrid working options available
Salary is up to £25,000
We have an ongoing structured training programme and a dedicated training team to ensure you have all the support you need to be successful

A bit about the job:

In this role you will be helping customers process a household or property insurance claim through the business. You will also have consistent communication with not only the customers but Loss Adjusters, Insurers and Third Parties.

You will be the point of contact for the customer to discuss any update of their claim and all relevant events of the claims journey.

You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.

Skills and experience we're looking for:

Minimum of 6 months experience working in household and/or property claims desired
Worked in teams servicing both clients and colleagues; with excellent customer service skills and the ability to support the customer through the entire claims process
Evidence your strong rapportbuilding skills and excellent communication skills.
Risk aware with strong planning and analytical skills.
Attention to detail and dedicated customer service focus
Desirable Cert CII qualified, having worked to targets within a regulated, measurable framework and achieved SLA's
Eligible to work in the UK

What you'll get for this role:

Annual salary of up to £25,000
Benefits include 25 days holiday, pension, and life insurance
Training opportunities, including classroom training and a buddy scheme to provide support throughout your career with us
Left to manage own workload and authority to make autonomous decisions on claims.
Progression opportunities

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values.

A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation.

Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team.

Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group.

By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative, and ultimately more profitable business.

Job Reference:
GALL00016