Project Engineer - Leeds, United Kingdom - SearchDATA

SearchDATA

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Project Engineer - Leeds - Up to £47K Do you like being on the move, proactively helping customers and helping resolve IT issues across the country?

SearchDATA is looking for a Projects Engineer to join a company in Leeds puts their staff first.

You'll be joining the Projects team which will give you the opportunity to put your mark on things and really make a difference.

Our client is a customer-focused MSP with a great reputation among their clients, in fact they've kept 100% of their clients in their 12 years of business so far They achieve this by emphasising their own staff's development, with a heavy focus on upskillingand personal training.

Who we are looking for:
You'll need to have excellent customer service skills and pride yourself and building lasting relationships with clients.

You will have excellent experience with Mobile Device Management, Office 365 support including automations & migrations, and have broadknowledge & experience of "day to day" IT support issues.

You also may occasionally be required to handle escalations from the service desk in peak times, so experience across the tech stack (please see below) would be beneficial.

What we can offer:

We'll fund any personal certificates that will help you in your future career
You'll receive your own personal learning & development plan
You'll be part of a great team with fantastic company culture, they have regular social events
There's a new employee introduction bonus
You also get your birthday off on top of your holiday entitlement (25 days)

Main Responsibilities:

Delivering projects and installations on time and within allocated hours
Resolving 1st to 3rd line duties when required
Carry out daily checks to backups and client infrastructure
Produce and maintain full client documentations that ensure all changes and amendments are accurately recorded
Provide onsite support to customers when necessary

What we need from you:

Solid experience with the tech stack including Mobile Device Management with InTune
Fantastic communication, with the ability to break down the techtalk for customers
Strong problemsolving skills to help figure out issues you haven't faced before
Comfortable working in a demanding, fast paced environment as there is usually a lot going on
Full driving license with own vehicle will be a huge benefit due to the office location and occasional site visits

Tech Stack:

Windows Server 2012r2, 2016, 201
Active Directory & Group Policy
Hyper-V
Networking
Managed Switches (Aruba, Unifi)
Firewalls (SonicWall, Unifi, Draytek)
TCP/IP, DHCP, DNS, VLAN/Routing
PRTG Network Monitoring
Cloud Hosting Technologies (Azure/AWS)
NAS Storage (QNAP, Synology)
Office 365/SharePoint
Migrations
Automation & Integration
Day to Day Management
Network Security
SSL
Antivirus
Backups & Disaster Recovery
Veeam
MSP360
Knowledge of VOIP
Hands on knowledge of the procedures used in the installation, medication, maintenance and repair of IT hardware and software