Main Reception Enquiry Clerk - Newcastle upon Tyne, United Kingdom - The Newcastle upon Tyne Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for an enthusiastic and motivated member of staff to join the Main Reception team at the Newcastle upon Tyne Hospitals NHS Foundation Trust.

Main Reception areas provide a 24/7 service throughout the main hospital sites. The department is looking for reliable and highly organised individuals who have excellent communication skills.
Interview Date: 7 July 202- 37 Hours 30 Minutes per a week


The Main Reception Department at the Newcastle Upon Tyne Hospitals NHS Trust are looking for a part time Main Reception Enquiry Clerk to work as part of their busy team on the Main Reception desks.


We are looking for organised, efficient and progressive individuals who have previous customer care / receptionist experience and are able to demonstrate good communication and interpersonal skills.


The successful applicant will form part of the busy team on the Main Reception desks, providing an excellent front of house service to patients, visitors and staff.


Main duties include dealing with queries and directing patients, visitors and staff, working on the call queue for inpatient queries and taxi bookings and the handling of keys.


Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.


Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We're also proud to be the second largest provider of specialised services in the country.

This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.
- represented groups.

  • To ensure the provision of an efficient and effective Main Reception Service giving a high level of service to all users.


As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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