Account Manager - Uxbridge, United Kingdom - Robertson Sumner Ltd

Robertson Sumner Ltd

Verified Company

Uxbridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Client
Our client provides technology focused solutions to businesses right across the UK. From hardware, networking, security and wrap around services.

As a result of continued growth they are looking to add a key person into their sales team to support theirexisting customers in the teleco, hyperscaler, cloud service provider space.

The Role

You'll be working within a team of Account Managers, essentially supporting a set of customers across a variety of vertical market places.

You will be enrolled into their indepth training programme including induction into the company, the industry they operate in and the products and services they sell
You will be responsible for quote management and administration for a portfolio of key customers; working in conjunction with the Sales team to ensure all quotes are effectively raised and orders placed
Handling any queries relating to the fulfilment of customer orders
Delivering against predefined customer service level agreements
Responsibility for customer backlog reports; lead times; delivery performance; sales order creation; customer information provision; customer service, relationship building; reporting
Identifying process improvements that improve business efficiency and profitability
Raising quotations for direct business and ensuring pricing consistency for Indirect Contractor channels working on these projects
Managing all aspects of order entry/maintenance/scheduling/backorder management
Work with support functions to enable customer onboarding
Working within a dynamic project team and looking after all aspects of project delivery
Work with inventory team to manage a pipeline/forecast of sites/materials
Liaise with the local sales teams to ensure the smooth running of projects and ongoing Global Account business

Your Background
We are looking for someone with ideally 2 years' experience within an Account Management focused role or Sales Support role with another technology-based business

Results & quality driven with a sense of urgency.
Ability to understand and operate in a complex sales environment.
Previous experience with complex account management is desirable.
Excellent information management and communication skills; able to reason, negotiate and present effectively
Basic product knowledge of key product portfolio (Networking, Security & Access Control)
Second language desirable but not mandatory
Good decision making processes and skills
High attention to detail and able to prioritise effectively
Good knowledge of Word, Excel PowerPoint & Teams
Positive attitude, dynamic, eager to learn and ambitious
Well structured and organised with good planning skills
Ability to cope well under pressure
Enthusiastic and confident nature

_Robertson Sumner are the UK's leading technology focused recruitment businesses and work with technology vendors, distributors, resellers, managed service providers and system integrators._
**_So if this role is not exactly what you are looking for please visit our website or search for us on LinkedIn for more options._