Customer Service Advisor - Norwich, United Kingdom - Motorvogue
Description
Here at Motorvogue we have a number of full time exciting opportunities for Customer Service Advisors to join us to be part of our growing team in Norwich.
As part of our new Group Contact Centre team, you will speak to a wide range of customers over the phone every day (both inbound and outbound) and will look to not only answer their queries but provide them with the very best solution and service.
What we are looking for:
- A great phone manner with the ability to create meaningful conversation.
- Ability to show empathy whilst building rapport, listening and reacting to the customer needs.
- Someone who relishes in solving problems to find the best solution for the customer.
- A positive cando attitude with the ability to have challenging conversations and overcome objections.
Motorvogue is committed to ensuing its staff have a good work life balance and all staff will be working a maximum 5-day week.
Full time position - 40 Hours Per Week (includes Saturdays)
What will you get for this role?
- Salary
- Basic £20,000.00 / O.T.E £32,000.00 Including Commission and Bonus
- 22 Days Holiday plus Bank holidays.
- Birthday off (once probation has been successfully passed)
- Opportunity for Progression and personal Development.
- Subsidised Employee New Car Scheme.
- Full training and ongoing support will be provided.
Motorvogue are a forward-thinking company working with 13 brands across 5 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, Renault, Dacia, CUPRA, SEAT, Hyundai, Isuzu, DS and Citroen.
We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.
Salary:
£20,000.00-£32,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Experience:
Telephone Sales: 1 year (required)
Work Location:
One location
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