Receptionist - Hexham, United Kingdom - Northumbria Primary Care

Northumbria Primary Care

Verified Company

Hexham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To receive all patients and visitors into the surgery.

To answer telephone calls and respond to all enquiries as appropriate.
To provide admin support to nursing and clinical staff.
To ensure documentation is coded and filed correctly, and copies are sent to relevant care professionals.
To provide non clinical advice to patients, relatives, the public and internal and external agencies.
To receive confidential information by telephone or face to face and input accurately into SystmOne as appropriate.

Northumbria Primary Care Ltd (NPC) is a pioneering partnership with local GPs and now manages several GP practices with around 50,000 registered patients in Northumberland and North Tyneside.

Whilst appointees will have a base practice within NPC, they may be asked to work at other practices across our group.

We do however limit this as much as possible as we appreciate continuity is vital to effective primary care.

To receive welcome & guide visitors in the surgery, liaising with other staff as appropriate.
To receive & pass on information to others accurately maintaining confidentiality.
To communicate sensitive information regarding patients conditions to other Health Care professionals.
Handle concerns & take appropriate action.
Respect the privacy & dignity while carrying out duties.
To respond to requests for general information as required.
Provide non clinical information to patients & relatives
Ensure timely appointments for patients attending the GP service, triaging according to urgency