Band 3 Administrator Assistant - Birmingham, United Kingdom - University Hospitals Birmingham

University Hospitals Birmingham

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job summary:

This is an exciting opportunity to be part of the newly restructured clinical delivery group in University Hospital Birmingham and get involved in healthcare.

The post holder will play an important role within the wider Admin Team to provide efficient and comprehensive administration support to general managers and offer secretarial support to the Team.

This position is based at Queen Elizabeth Hospital.

Interview date: 12th April 2024.

Main duties, tasks & skills required:
To work as part of a team providing comprehensive Administration support to non-clinical services. Working in conjunction with colleagues, service users and internal and external stakeholders.

The post holder will directly contribute to the efficient running of the service, ensuring that a seamless approach to the general managers and colleagues requiring support.

Applicants should hold a qualification in Business Administration NVQ level 3 or have equivalent experience in an administrative environment. The post holder will be undertaking general administrative support such as minute taking, setting up meetings, booking meeting rooms, printing, copying and scanning non

The ability to prioritise and self-manage their workload is essential. An excellent telephone manner to deal with both staff and external enquiries is important at all times.

About us:

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment.

This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work.

This is more than words. We are taking action.

Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO.

We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description:

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification:
Qualifications:

Essential:

Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9
Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience:

Essential:

Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems

Desirable:

Experience of working in a busy environment
Experience of working in Healthcare

Additional Criteria:

Essential:

Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good keyboard/ IT skills
Good organisation skills and ability to multitask
Good time management skills Ability to deal professionally with enquiries from staff, Patients and Visitors
Ability to problem solve
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive issues
Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels
Must be able to demonstrate an understanding of equality and diversity
Mature open and flexible approach to work
Demonstrates care and compassion
Good interpersonal and communication skills.
Good organisational skills
Team Player
Conscientious
Demonstrates reliability, motivation and commitment
Ability to travel to multiple sites