Online Sales - Leeds, United Kingdom - Hawk 3 Talent Solutions

Hawk 3 Talent Solutions
Hawk 3 Talent Solutions
Verified Company
Leeds, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Online Sales Representative (Retail)
Permanent

Leeds (LS9)

Hours:
Monday - Friday (1-2 Saturdays a month on shorter hours)


Salary:
up to £24,000


Main Responsibilities:

  • Answering uerie ueries quickly and efficiently
  • Responding to customers via our website live webchat
  • Proactive reporting to customers regarding their orders or delivery issues.
  • Liaising with 3rd party couriers & suppliers
  • Take full ownership for all queries received, following through to resolution and ensuring customers are kept updated throughout
  • Ensure thorough and concise notes are recorded throughout the query process to provide a great customer experience.
Experience and Skills required

  • Atleast 12 years experience of a similar role
  • Be hardworking, determined, confident, and ambitious with the drive to succeed.
  • Have a background in sales with a proven track record
  • Be customerfocused with the ability to listen to customer needs and respond to these appropriately. Good communicator.
  • Be an ambitious & confident individual.
  • Have a flexible approach to duties with a willingness to adapt and learn.
  • Have the ability to work under pressure in a fastpaced environment.
Closing date is

  • Please note_
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