Parent Advisor - Northampton, United Kingdom - Scope
Description
Job detailsJob reference
REQ002913
Date posted
26/01/2024
Application closing date
11/02/2024
Location
Northampton
Salary
£16,069 per year (£26,782 per year, full time equivalent)
Package
27 days holiday per year (full time equivalent) plus Bank Holidays, Excellent training and career development, Flexible, remote and hybrid working options, Pay progression at 6 months and 2 years Discounts at gyms, restaurants and more
Contractual hours
21
Job category/type
Part time
Parent Advisor (specialising in sleep)
Job description
- Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
We are looking to recruit a Parent Advisor (specialising in sleep) who will have experience of caring for a disabled child or demonstrable experience of working closely with families of disabled children.
Permanent, 21 hours per week
Location:
Northamptonshire (Hybrid working with occasional travel to Head Office in London)
The role
Link to job description
As a Parent Adviser you will be responsible for delivering this service to customers by managing a personal caseload and providing emotional support and practical advice to your diverse customer base.continuous training, supervision and support will be available.
For more information about the role's responsibilities, and the skills and experience required please use the link to job description above.
About you
You will:
- Have excellent communication skills both verbally and written and be able to demonstrate experience in a customer facing environment.
- Be empathetic, be able to respond positively to change and to be able to deal effectively with conflicting priorities will allow you to succeed within this role.
- Have good working knowledge of IT including Microsoft Office and are a confident user of digital technology as we are a paper free service.
- Bring drive and enthusiasm to your role and demonstrate that you care passionately about improving disabled people's lives.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about
our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition.
We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Link to full benefits package
How to apply
- If you want to become a Disability Gamechanger, we'd love to hear from you. #IND
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