Print Room Associate, F/t - Preston, United Kingdom - Xerox
Description
City:
Preston
State/Province:
Lancashire
Country:
United Kingdom
Department:
Service Delivery
Date:
Friday, March 17, 2023
Working time:
Full-time
Ref#:
Job Level:
Individual Contributor
Job Type:
Experienced
Job Field:
Service Delivery
Seniority Level:
Entry Level
Description & Requirements:
About Xerox Holdings Corporation
Full DBS check and enhanced security check will be required
Position Summary:
Responsible for the operational, on-site delivery of print production/facilities management to end-user customers.
Activities involve running various print production equipment, organizing and completing customer projects, maintaining customer relationships, and additional tasks including mail delivery and equipment inspections.
Role and Responsibilities:
- Operate office/production equipment
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)..
- Clean and maintain office equipment when necessary.
- Delivery of customer mail within the office or remote locations.
- Distribute supplies as required.
- Problemsolve issues to complete production, delivery, and output requirements.
- Perform quality inspections before, during, and after the output of each production run.
- Perform operator maintenance on equipment.
- Maintain reporting logs and information for billing.
- Point of contact to receive, review and electronically log customer jobs.
- Provide excellent customer service skills.
Job Requirements:
- High School Diploma or equivalent.
- Ability to work in a team environment well with others.
- Ability to learn multiple accounts and multiple tasks at accounts and continue daily operations when the main operator(s) are out of the office.
- Basic technical troubleshooting skills.
- Eager to learn technologies surrounding Print Production.
- Able to use PC, perform and demonstrate intermediate use of, MS Office (Word, Excel, PowerPoint, TEAMS).
- Minimum of one (1) year experience in a Customer Service role.
- Ability to sort/deliver mail.
- Ability to lift up to 50 pounds.
- Other duties as needed by customer requirements.
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