Customer Service - Craigavon, United Kingdom - VANRATH

VANRATH

Verified Company

Craigavon, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

VANRATH are delighted to be assisting a Global Energy organisation with the recruitment of
a Customer Service Advisor.
This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.
- (Monday to Thursday 8.15am-5.00pm, Friday 8.30am-4.00pm) - _
Hybrid_

Salary
£23,000 + Fantastic Benefits Package & Future Opportunities

Responsibilities

To resolve problems to customer's satisfaction within agreed timelines, effectively and efficiently.
To develop and maintain a full knowledge of client products and services.
To maintain and update customer database with accurate information.
Acknowledging the customer's issues and reassuring them of a solution.
To contact customers and clients as required ensuring prompt resolution to customer queries.
Provide a high quality professional service to internal & external customers

The Ideal Person

Five GCSE passes (or equivalent) including English and Maths.
Minimum 2 years experience in customer service dealing with calls and queries within a formal customer service environment
Minimum of 2 years sales experience
Excellent communication skills both verbal and written
Proven track record at delivering results in a timely and professional manner

Job Types:
Full-time, Permanent

Salary:
£21,549.62-£23,051.30 per year

Benefits: