Integrated Brokerage Support Officer - Lambeth, United Kingdom - CRA GROUP LIMITED

CRA GROUP LIMITED
CRA GROUP LIMITED
Verified Company
Lambeth, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
4 months contract with a local authority_


Job Summary:


  • To assist with and support the purchase of care service for service users including domiciliary care, residential and nursing care, day care, transport, extra care, supported living and direct payments. Purchasing a range of social care services covering all adult and children's client groups.

Key Duties/Accountabilities:


  • To support care management in purchasing routine care packages from a range of providers using relevant social care databases and systems, to assist service users achieve their outcomes. This will include supported/extra care accommodation, transport and meals on wheels for all client groups under and over the age of 6
  • To manage daily referrals for care packages, placing them in a timely manner whilst adhering to best value and quality assurance principles.
  • To investigate complaints regarding service provisions, within agreed procedures as required.

Essential Experience Required:


  • Experience of working to tight deadlines and of setting and achieving targets
  • Proven administrative experience working in a public sector (or equivalent) organisation using Mosaic financials or similar client information systems

Additional information to note:


  • 35 hours per week
  • 09:00am 17:00pm
  • The closing date for this position is 08/03/2024_
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